Introduction
LeakReport ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and services.
Information We Collect
We collect the following types of information:
- Account Information: Name, email address, and company affiliation when you create an account.
- Intervention Data: Information about leak detection interventions including client details, addresses, observations, and findings.
- Photos: Images captured during interventions for documentation and reporting purposes.
- Location Data: GPS coordinates when you choose to tag intervention locations (optional).
- Device Information: Basic device identifiers for app functionality and troubleshooting.
How We Use Your Information
We use the collected information to:
- Provide and maintain the LeakReport service
- Generate professional PDF reports for your clients
- Synchronize data between mobile devices and our servers
- Improve our services and user experience
- Provide technical support
Data Storage and Security
Your data is stored securely on our servers with industry-standard encryption. Intervention data and photos are stored locally on your device for offline access and synchronized to our secure servers when connected.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Data Sharing
We do not sell your personal information. We may share data only in the following circumstances:
- Within Your Organization: Data is shared with other authorized users in your company account.
- Service Providers: We use trusted third-party services for hosting and infrastructure.
- Legal Requirements: When required by law or to protect our rights.
AI Features
LeakReport offers optional AI-powered features to assist with photo analysis and report writing. When you use these features:
- Photos may be processed by AI services to suggest relevant observations
- AI-generated content is always presented as suggestions for your review
- You maintain full control over what information is included in reports
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Withdraw consent for optional features
Data Retention
We retain your data for as long as your account is active or as needed to provide services. Intervention data is retained according to your organization's settings and applicable legal requirements.
Children's Privacy
LeakReport is designed for professional use and is not intended for children under 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or by email.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Samix Technology
Email: privacy@samix-technology.com
Last updated: January 27, 2025